Return Policy

At EPITOME, we’re committed to helping keep our customers and staff safe during this difficult time. 

In efforts to help stop the spread of Covid 19 WE ARE NOT ACCEPTING ANY RETURNS, until further notice.

Please make sure that before you finalize your purchase, you have selected the correct sizes and style of your items.

* All sales are NON-REFUNDABLE.

* Return Authorization Number (RA#) is required for all damaged items being returned. 

* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.

* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).


PRESSIE SETS ARE FINAL 

* NO EXCEPTIONS.

* ALL SALE ARE FINAL unless item is damaged when received 

 How to Return Damaged 
1. Information required for Damaged Return

* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Damaged Item
* Quantity for Each Style#
* Reason for Return/Exchanged

2. E-mail the above information to receive an RA# for your Return/Exchange.

3. Once RA# is acquired, ship the item(s) to provided address. 

4. Upon receiving your Exchange item(s), you will be contacted via E-mail for final confirmation.